How to Fix Incorrect Name on Your Hawaiian Airlines Booking: Full Guide to the Hawaiian Name Change Policy

 

Mistakes in flight bookings happen more often than you'd expect, especially when entering names. Whether it’s a small typo, missing middle name, or a complete misspelling, these errors can lead to boarding denials and travel stress. Fortunately, Hawaiian Airlines has a well-structured name correction and change policy that can help you fix such issues. In this article, we’ll give you a full breakdown of the Hawaiian name change policy, how to fix an incorrect name on your booking, what’s allowed, what’s not, and the step-by-step process to correct it.

Understanding the Hawaiian Name Change Policy

The Hawaiian name change policy is designed to help passengers make minor corrections to their ticketed names, ensuring that the name on the booking matches the government-issued ID exactly. However, it’s important to note that Hawaiian Airlines does not allow full name changes that transfer the ticket to another person. The policy mainly supports:

·         Minor spelling corrections (e.g., "Jonh" to "John")

·         Fixing a missing or incorrect middle name or initial

·         Name corrections due to legal changes (e.g., marriage, divorce)

·         Adding or removing a suffix or prefix

What Types of Name Changes Are Allowed?

Under the Hawaiian name change policy, the airline allows the following:

Minor Corrections:

·         Spelling errors (1–3 letters)

·         Reversing first and last names

·         Adding/removing middle names or initials

·         Correcting misplaced spaces or special characters

Legal Name Changes:

If your name has changed legally (due to marriage, divorce, etc.), Hawaiian Airlines will allow corrections upon submission of legal proof, such as:

·         Marriage certificate

·         Divorce decree

·         Court order

 Not Allowed:

·         Complete name changes that imply transfer of ticket to another person

·         Nickname to full name or vice versa (unless it matches ID exactly)

·         Any change that alters the passenger identity

Step-by-Step: How to Fix an Incorrect Name on Hawaiian Airlines

Here’s how to request a name correction on your Hawaiian Airlines ticket:

1. Contact Hawaiian Airlines Customer Service

Reach out as soon as you discover the error. You can call:

·         Hawaiian Airlines Reservations: 1-800-367-5320 (from the U.S.)

·         Or visit the official website: www.hawaiianairlines.com
They will review the error and advise the next steps based on your booking type.

2. Have Your Booking Details Ready

Be prepared with:

·         Confirmation number (PNR)

·         Correct name as per your government ID

·         Proof of legal name change (if applicable)

3. Submit Required Documents

For legal name corrections, you’ll be asked to submit scanned copies of documents such as:

·         Marriage certificate

·         Passport/ID

·         Legal court order

4. Pay the Name Correction Fee (if applicable)

Some name corrections may be free, but others—especially those involving fare rules or international tickets—may incur a name change fee or fare difference.

·         Domestic minor corrections: Usually free or under $25

·         International tickets: Fees vary by route and fare class

5. Get Confirmation

Once the correction is processed, you’ll receive an updated itinerary with the corrected name. Always double-check it before travel.

Hawaiian Airlines Name Change for Hawaiian Miles Members

If you're a Hawaiian Miles loyalty program member, you can also update your name through your account profile. However, this change does not update past bookings—you must contact customer service to correct names on existing reservations.

Important Tips When Fixing Name Errors

·         Always double-check name spelling when booking

·         Make corrections at least 72 hours before departure

·         Avoid booking tickets with nicknames or short forms

·         Ensure the name matches exactly as on your ID/passport

·         If booked via a third-party (e.g., travel agent or OTA), contact them first

Conclusion

Fixing an incorrect name on your Hawaiian Airlines booking is generally straightforward, especially for minor spelling errors or legal name updates. However, it's critical to act quickly, follow the official Hawaiian name change policy, and provide the required documentation. Hawaiian Airlines values smooth passenger experiences, and with the right steps, you’ll be cleared for boarding without any hassle.

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